Questions?
Digital Product Delivery
All products are digital with instant delivery.
Digital only — All products on KreatiVishAI are digital — ebooks, templates, AI skill guides, and tools.
Instant delivery — Products are delivered instantly after successful payment and immediately available for download or access.
Account access — All purchased products are accessible through your KreatiVishAI account at any time.
Cancellation Eligibility
Before download or within 7 days — full refund.
Before download — If you haven’t downloaded or accessed the product yet, you are eligible for a full refund. Just reach out.
Within 7 days, not accessed — Purchased but haven’t accessed it within 7 days? Full refund, no questions asked.
After download — Once a product has been downloaded or accessed, cancellation is not eligible — but you are still covered by our 7-day money-back guarantee under the Returns & Exchange policy.
How to Request
Email or WhatsApp us with your order details.
Email — Send your cancellation request to kreativish.ai@gmail.com with your order details.
WhatsApp — Message us on WhatsApp at +91 8341128359 for a quick response.
Include details — Please include your order number, email address used for purchase, and the product name.
Response time — We respond to all cancellation requests within 24 hours on business days.
Refund Timeline
5–7 business days to your original payment method.
Processing time — Approved refunds are processed within 5–7 business days.
Original method — Refunds are credited to your original payment method — UPI, credit/debit card, netbanking, or wallet.
Bank processing — Your bank or payment provider may take additional time to reflect the refund in your account.
Duplicate Purchases
Contact us immediately for a prompt refund.
Accidental duplicates — Accidentally purchased the same product twice or got charged multiple times? Contact us immediately.
Verification — We will verify the duplicate transaction against our records to confirm the issue.
Prompt refund — Once verified, we process a refund for the duplicate charge promptly — no hassle.